Terms of Use

The website available at www.horrorbros.gr is owned by the general partnership under the registered name “Μ. ΠΡΙΝΤΕΖΗ Γ. ΓΙΑΝΝΑΚΟΔΗΜΟΣ Β. ΜΑΝΙΑΤΗΣ Ο.Ε.” and the distinctive title “HORROR BROS” (hereinafter also referred to as the “COMPANY”) and was created for the purpose of promoting electronic products and services through the Internet.

The COMPANY is based at 72 Artemisiou Street, Peristeri, Attica, 12135, Greece, and is legally represented, with VAT number 802188930 and General Commercial Registry (G.E.MI.) number 184522500010, contact email address info@horrorbros.gr and contact telephone number 6973005615.

GDPR Contact: info@horrorbros.gr.

These terms and conditions shall apply to the use of the website available at www.horrorbros.gr.

Any person who visits, uses or carries out transactions through the online store, hereinafter referred to briefly as the “visitor”, “user” or “customer”, depending on whether he or she merely browses or also places an order and purchases products or services, is deemed to have read and fully and unconditionally accepted these terms without reservation.

If a person does not accept these terms, he or she must immediately discontinue access to and use of the website and refrain from any transaction or use of the services provided by the online store.

General Terms

The COMPANY reserves the right to freely modify, adapt and revise the terms and conditions of use and transactions at its discretion, while undertaking the obligation to inform website visitors of any changes through the website.

Contracts entered into through the online store are concluded in the Greek language.

Limitation of Liability

The COMPANY, in the context of its transactions through the online store at www.horrorbros.gr, shall not be liable or responsible for compensation for any damage or loss resulting from delay, cancellation or non-performance of an order due to acts or omissions attributable exclusively to the courier company or other third-party partners.

The COMPANY does not guarantee the availability of products posted and displayed in the online store, but provides information regarding product availability based on the records maintained and, in the event of any change to such information, undertakes to inform the interested party within a reasonable period of time, in which case it shall bear no further liability.

The COMPANY shall not bear civil or criminal liability for any direct or consequential damage suffered by a visitor or customer of the online store or by a third party due to any cause connected with the operation or non-operation or use of the website, or the inability to provide services, products or information.

This provision does not limit or exclude the COMPANY's liability for fraud or gross negligence, nor any consumer rights arising from applicable legislation.

User Responsibility

The visitor/user/customer agrees to use the services, information and data of the website in accordance with the provisions of the Law and on the basis of the principles of good faith and commercial practices governing commercial transactions.

The user/customer is obliged not to use the trademark, services and products of the website for unlawful purposes or purposes contrary to the generally accepted sense of justice.

In particular, the user is required:

1. Not to disclose in any manner confidential information belonging to the company.
2. Not to send, communicate or publish content containing malicious software (malware).
3. Not to disclose, publish or communicate information concerning patents.
4. To refrain from acts or actions that offend other users of the website.
5. To comply with applicable legislation when using the website and its services.
6. Not to collect or store personal data of other users.

Limited Licence

By using the website, the user is granted, subject to terms and conditions, a non-exclusive right to use the website.

Upon entering the website, the user is granted a personal, non-transferable and exclusive right to use the website and its contents.

The visitor/user retains the above right for all subpages and categories of the website.

The right to use the website does not grant the right to modify, publicly display or reproduce the website.

Cancellation & Refund Policy

In the event of an appointment booking through the platform requiring mandatory prepayment, the user may cancel the appointment without charge up to 48 hours before its scheduled date and time and shall be entitled to a full refund of the amount paid.

For cancellations made less than 48 hours before the appointment, up to 50% of the total amount may be retained as reasonable compensation to the provider for the time reserved and the availability provided.

In the event of a no-show without prior notice, the full amount may be retained.

In the event of cancellation by the service provider, the user is entitled to a full refund of the amount paid or, by agreement, rescheduling of the appointment without any additional charge.

Refunds are made through the same payment method used for the transaction, within a reasonable period of time and in accordance with the procedures of the respective payment provider.

In cases of force majeure or extraordinary and proven circumstances which objectively make it impossible for the appointment to take place, the parties may agree to reschedule the appointment to a new date or to provide a full refund of the amount.

The platform reserves the right to amend this policy after prior notification to users, without retroactive effect on bookings already completed.

Subscription Services

The platform provides the option to enrol in subscription plans which include the continuous and/or recurring provision of services in return for a fixed monthly fee, as described when selecting the respective plan.

The subscription has a duration of one (1) month, unless expressly stated otherwise, and is automatically renewed for successive periods of equal duration unless the user cancels before the renewal date.

By completing registration, the user gives explicit consent to the automatic monthly renewal and the corresponding charge to the declared payment method at the beginning of each subscription cycle, given that the subscription is prepaid.

The user is required to keep payment details up to date and valid. In the event of a failed charge, the platform reserves the right to repeat the charging attempt and/or temporarily suspend access to the services until the outstanding amount has been paid.

The user may cancel the subscription at any time through his or her account or by written request before the renewal date, in which case the cancellation shall take effect at the end of the current prepaid cycle, without further charges.

If the cancellation is submitted after automatic renewal and the corresponding charge, the subscription shall remain active until the end of the already prepaid period and no full or partial refund shall be provided.

The monthly subscription constitutes consideration for the availability of and access to the services provided and, therefore, where the subscription fee has been paid and access has been provided and/or the relevant services have been received, no right to a refund shall arise, even if the user does not make full use of the available services during the billing cycle.

The platform reserves the right to modify the features or pricing of subscription plans following prior notification to users within a reasonable period before the changes take effect, providing the user with the option to cancel before the changes are implemented, without any charge beyond the period already prepaid.